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Payment notification 

If you've received a late payment notice and/or arranged a payment with our accounts receivable department, please contact us to discuss the payment options available to you.


  Ontario & Quebec Alberta & British Columbia
Contact numbers: 1 800 361-2613 or
*777 (free call from your cell phone)
1 800 387-3961 or
*777 (free call from your cell phone)
Business hours: Monday to Friday:
8:30 a.m. to 6:00 p.m. ET
Monday to Friday:
7:30 a.m. to 6:00 p.m. PT


Disconnection for non-payment

If your cell phone service has been disconnected for non-payment, please contact an accounts receivable representative to arrange payment.

Did you know?

Bell Mobility offers a free Text Messaging service that tells you your account balance and last payment. Simply send us a free text message (with any content) to the short-code number 82273 and we'll send a text message back with your current balance and last payment information (in the language indicated on your account billing profile). Tell me more about Text Messaging.

Note: This service is available to Bell Mobility subscribers with two-way Text Messaging-enabled cell phones on consumer and small business accounts.