In the event your ExpressVu equipment is defective or damaged, simply call customer service at 1 888 SKY-DISH to speak with a technical support representative. Our representatives will advise you if your equipment is in or out of warranty and if charges will apply (where applicable). Depending on your locale, you could receive your replacement equipment between one to five business days.

Shipping:

1. All receivers are shipped using Purolator unless the shipping address is a P.O. BOX, or if the area requested is not within the coverage shipping area of Purolator.
2. Xpresspost is used to deliver receivers if the shipping address is a P.O. BOX, or if the shipping area is not covered by Purolator.
3. All accessories such as remotes and amplifiers are shipped by Express Post only.