Reading your statement 

Your monthly statement is designed to make it easy to understand.
Move your mouse over sample statement below to reveal highlighted sections. Click on any highlighted section for an explanation of what it means.

If you're going to be away for 6 weeks to 7 months, you can have your ExpressVu programming temporarily suspended for a monthly fee.

Tune in to channel 188 (on a compatible receiver) or call 1 866 353-0334. Follow the automated directions or speak with one of our representatives.
Details

Regular statement

• You're billed for programming services one month in advance on a monthly basis.
• Your first statement date after your account has been activated will become your regular billing date. The due date is 25 days after your billing date. Payments received at least 5 days before the billing date will be shown on your next statement.

Prorated charges
Prorated charges include any charges that you've incurred during your current billing period. If you use a monthly service for any part of your billing period, for one week or a few days for example, that portion will be charged to your bill, plus one month advance billing. This includes any programming upgrades or downgrades during the month.

Pay Per View charges
The title of the movie or event and the date it was purchased will appear on your bill. (Discreet billing applied for any adult entertainment purchases.)