Online Voice Mail 

This innovative service lets you retrieve voice messages online as well as from your phone.³

• User manual
• Troubleshooting

Select a topic Setting up Online Voice Mail How to listen to messages Using extension mailboxes Activate or deactivate the service Temporary password Change the number of rings Change your personal greeting Change your recorded name Change your password Find out who called when Skip another subscriber's greeting Change your message Skip to the end of a message Pick up messages away from home Access the Online Voice Mail Web site

How do I set up my Online Voice Mail service for the first time?

 

You must set up your mailbox by telephone before you can access your Online Voice Mail service online.

1.  From home, dial *98.  Enter your mailbox number (your home telephone number).

2.  Enter your temporary password, which is the same as your 7-digit (no area code) telephone number.

3.  Enter a new password – it can be 4 to 15 digits and must not begin with 0.

4.  Record your name or telephone number as a personal identification.

5.  Record a greeting that callers will hear when your voicemail service picks up (the greeting can be up to 45 seconds in length).

6.  Press the * key to exit.  Your voicemail service is now ready to automatically answer your calls.

7.   You can now log in to the Online Voice Mail service Web site at www.bell.ca/myonlinevoicemail.