There are several legal documents associated with using the Bell Sympatico^TM Internet access service, MSN Premium, and the additional Net Services; each imposes specific legal obligations on you.

Terms of Service are the legal rules and regulations that form the agreement governing your relationship with Bell Mobility. The Agreement is binding on you and us for each device that you use on our network and for any service we provide for you for your device.

ExpressVu offers different Terms of Service depending on the type of customer you are or the specific technology you use to receive ExpressVu service. If you don't know which Terms of Service apply to you, please call us at 1 888 SKYDISH for assistance.

Detailed channel information
The prices displayed on this web based tool do not include additional charges that you may incur in connection with ExpressVu's service, such as Pay-Per-View charges, Show/Extra magazine, interactive applications and the like.

Rental Agreement (PDF - 79 KB)
Installation Work Order (PDF - 66 KB)
Standard Professional Installation description (PDF - 56 KB)
Limited Rental Warranty (PDF - 90 KB)
Notice of Certification of Class Action - DeWolf v. Bell ExpressVu (PDF - 28 Ko)

Residential Customer Terms of Service (PDF - 47.2 KB)
(These Terms of Service apply to all residential customers of ExpressVu's service unless the ExpressVu TV for Condos Customer Terms of Service or the Multiple Dwelling Unit Customer Terms of Service apply)

ExpressVu TV for Condos Customer Terms of Service  (PDF - 469 KB)
(These Terms of Service apply to you if you live in a condominium and receive your service through VDSL technology, that is, over your phone line.)

Multiple Dwelling Unit (MDU) Customer Terms of Service  (PDF - 120 KB)
(These Terms of Service apply to you if you are subscribing to ExpressVu's service in an apartment, townhouse, condominium or other multiple-dwelling unit building where ExpressVu has installed a network infrastructure.)

Commercial Customer Terms of Service  (PDF - 43 KB)
(These Terms of Service apply to you if you are sharing ExpressVu programming with the public, whether in a bar, restaurant or other public place.)

Unregulated Terms of Service (Business) (PDF - 31.8 KB)
The Terms of Service for telecommunications services provided by Bell on a unregulated basis (i.e. services that are not regulated by the CRTC) set down the rights, obligations and limitations applicable respectively to Bell and its business customers for the delivery and purchase of telecommunications services.

Unregulated Terms of Service (Consumer)   (PDF - 68.4 KB)
The Terms of Service for telecommunications services provided by Bell on a unregulated basis (i.e. services that are not regulated by the CRTC) set down the rights, obligations and limitations applicable respectively to Bell and its non-business customers for the delivery and purchase of telecommunications services.

Regulated Terms of Service  (PDF - 37 KB)
The Terms of Service for telecommunications services regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) (Item 10 of the General Tariff) set down the basic rights and obligations of both Bell and its customers. They were approved by the CRTC, effective September 25, 1986.

Statement of consumer rights  (PDF - 53 KB)
The statement of consumer rights sets out your phone rights in plain language. You can also listen to a recorded version. Listen