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• Help with your mobile phone From your mobile phone: *611 (no charge) From any phone: 1 800 667-0123 From the U.S.: 1 800 667-ROAM (7626) Anywhere in the world: +1 514 420-7748 Hours of operation Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Help with data services (email, etc.) From any phone in Canada and the U.S.: 1 877 328-2123 Anywhere in the world: +1 514-420-7748 Hours of operation 24 hours a day, 7 days a week Help with amounts owing  From your mobile phone: *777 (no charge) From any phone in Canada and the U.S.: 1 800 361-2613 Hours of operation Monday to Friday, 8:30 a.m. to 6 p.m. Help in Cantonese or Mandarin   From your mobile phone: #838 (no charge) From any phone: 1 888 884-8333 From the U. S.: 1 800 667-ROAM (7626) Anywhere in the world: +1 514 420-7748 Hours of operation Monday to Friday, 10 a.m. to 9 p.m. Help with your prepaid service From your mobile phone: #321 (no charge) From any phone: 1 888 537-9999 Local numbers:   (416) 674-2233 (Ontario)                                (514) 420-7777 (Québec) Hours of operation Monday to Friday, 9 a.m. to 5 p.m. Help with your pager (416) 674-PAGE (7243) 1 800 387-PAGE (7243) Hours of operation Monday to Friday, 8:30 a.m. to 5:30 p.m.

• You can find the information you are looking for and manage your account online directly through bell.ca: You can also reach us by email or phone.  E-mail Send us an e-mail.  Phone Help with your cell phone From your cell phone dial *611(free of charge) From any phone: 1 800 667-0123 From the United States: 1 800 667-ROAM (7626) If calling internationally, dial our local number: +1 514 420-7748 Hours of operation Monday to Friday - 8 a.m. to 9 p.m. Saturday - 9 a.m. to 6 p.m. Sunday & Holidays - closed You can order wireless service online through the following link or by calling 1 888 4Mobile (1 888 466-2453) Hours: Monday to Friday - 8:00 a.m. - 9:00 p.m. Saturday - 9:00 a.m. - 6:00 p.m. Sunday - Closed Help with Data For help or questions with your data device call: From any phone in Canada and the U.S.: 1 877 328-2123 International: +1 514-420-7748 Hours of operation 24 hours a day, 7 days a week. Help with amounts owing From your cell phone dial *777 (free of charge) From any phone in Canada and the U.S.: 1 800 361-2613 Hours of operation: Monday to Friday - 8:30 a.m. to 6 p.m. (ET) Help with your cell phone in Cantonese or Mandarin From your cell phone within Canada dial #838 (free of charge) From any phone dial 1 888 884-8333 From the United States dial 1 800 667-ROAM (7626) If calling internationally, dial +1 514 420-7748 Hours of operation Monday to Friday - 10 a.m. to 9 p.m. Weekends - closed Help with your Prepaid cell phone From your cell phone dial #321 (free of charge) Toll free from any phone: 1 888 537-9999 Local numbers: (514) 420-7777 (QC) (416) 674-2233 (ON) Hours of operation Monday to Friday - 9 a.m. to 5 p.m. Weekends - closed Help with your pager 1 800 387-PAGE (7243) or (416) 674-PAGE (7243) Hours of operation Monday to Friday - 8:30 a.m. to 5:30 p.m. Weekends - closed

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• You can find the information you are looking for and manage your account online directly through bell.ca: You can also reach us by email or phone.  E-mail Send us an e-mail.  Phone Help with your cell phone From your cell phone dial *611(free of charge) From any phone: 1 800 667-0123 From the United States: 1 800 667-ROAM (7626) If calling internationally, dial our local number: +1 514 420-7748 Hours of operation Monday to Friday - 8 a.m. to 9 p.m. Saturday - 9 a.m. to 6 p.m. Sunday & Holidays - closed You can order wireless service online through the following link or by calling 1 888 4Mobile (1 888 466-2453) Hours: Monday to Friday - 8:00 a.m. - 9:00 p.m. Saturday - 9:00 a.m. - 6:00 p.m. Sunday - Closed Help with Data For help or questions with your data device call: From any phone in Canada and the U.S.: 1 877 328-2123 International: +1 514-420-7748 Hours of operation 24 hours a day, 7 days a week. Help with amounts owing From your cell phone dial *777 (free of charge) From any phone in Canada and the U.S.: 1 800 361-2613 Hours of operation: Monday to Friday - 8:30 a.m. to 6 p.m. (ET) Help with your cell phone in Cantonese or Mandarin From your cell phone within Canada dial #838 (free of charge) From any phone dial 1 888 884-8333 From the United States dial 1 800 667-ROAM (7626) If calling internationally, dial +1 514 420-7748 Hours of operation Monday to Friday - 10 a.m. to 9 p.m. Weekends - closed Help with your Prepaid cell phone From your cell phone dial #321 (free of charge) Toll free from any phone: 1 888 537-9999 Local numbers: (514) 420-7777 (QC) (416) 674-2233 (ON) Hours of operation Monday to Friday - 9 a.m. to 5 p.m. Weekends - closed Help with your pager 1 800 387-PAGE (7243) or (416) 674-PAGE (7243) Hours of operation Monday to Friday - 8:30 a.m. to 5:30 p.m. Weekends - closed

• Useful tools and information Check out coverage areas, travel tips and maps. Look up the guide to local calling areas. Find out where where you can use your CDMA or GSM device (PDF). Find out where you can use your CDMA or analog device. Find a Bell store. Download ringtones. Download Caller Ring Tunes. Send a text message from your computer. Look up user guides for your mobile phone or PDA. Bring your wireless phone number to Bell. Find out about the Voice Identification service

• Frequently asked questions Where can I learn more about cell phones, features and rate plans? How can I add or remove a feature from my cell phone? Where can I find my current wireless account balance? Can you help me understand the charges on my wireless bill? Did you get my Mobility payment? What should I do if I've lost my cellular phone? If I'm unable to recover my lost or stolen phone, what are my options to reactivate a new phone? How do I get ringtones for my cell phone? How do I send text messages? What is Text Messaging? What are the costs associated with it?

• Sympatico technical support Help us find and fix your problem faster! Before you call, please visit fix.sympatico.ca and send us your Internet settings. If you prefer, be ready to provide information about the following: Your computer (type, operating system) Your modem (type, brand, speed) Phone jacks and phones Any other hardware or software that could be contributing to the problem Have your Sympatico user ID (i.e. b1xxx99) handy. In Ontario and Québec: Your area code + 310-SURF (7873) (no charge) Elsewhere in Canada: 1 800 773-2121 Anywhere in North America:          1 800 668-6878 (Ontario customers)          1 800 641-2311 (Québec customers) Bell WiMAX Unplugged technical support In Ontario and Québec: Your area code + 310-SURF (7873) (no charge) Elsewhere in Canada: 1 866 716-8402 Hours of operation Technical support 24 hours a day, every day of the year. Billing and general information: Monday to Friday, 8 a.m. to 7 p.m. Saturday, 9 a.m. to 5 p.m.

• Click below to reach a customer service representative right away. Try the discussion forum           Get help from fellow Sympatico clients and experts from Bell.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• Sympatico Client Services P.O. Box 70092 Ottawa (Ontario) K2P 2C4

• Useful tools and information Check the status of the service. Get the email server settings. Learn more about user IDs and passwords. Diagnose and fix Internet problems automatically. Get tips and how-to’s for Dummies. Participate in the discussion forum. Avoid computer viruses. Protect your children from Internet abuses. Track your Sympatico orders online

• Frequently asked questions How do I set up my email software to send and receive mail? How can I fix problems with my Internet connection? Where can I learn more about Internet services? Where can I find my current Internet account balance? What Internet devices and software can you help me with? When will Sympatico High Speed Internet service be available in my area? What are the minimum system requirements for Home Networking from Bell? Does the Bell Sympatico High Speed service restrict upload/download times? If I cancel the service before my billing period ends, will I receive a refund or credit for the balance remaining on my billing month? How can I share my DSL Internet connection with other computers in my home?

• 1 888 SKY-DISH (759-3474) Hours of operation Activation of accounts and receivers: 7 days a week, 8 a.m. to 9 p.m. (including holidays) Technical assistance: 24 hours a day, every day of the year (including holidays) Billing and general information: Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Closed on holidays

• Click below to reach a customer service representative right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• In Ontario: Office of the Manager P.O. Box 920, Station A, Toronto (Ontario) M5W 1G5 In Québec: Bell Canada CP 8716 Succursale A Montréal (Québec) H3C 3P3

• Useful tools and information Check out the interactive programming guide. Suspend programming while on vacation. See a demo of an ExpressVu installation. See channel details. Set parental controls.

• Frequently asked questions How can I change my ExpressVu programming? Where can I find technical help for my television service? How can I view channels that I'm subscribed to but cannot access? Where can I find my current television account balance? Did you get my television payment? Which direction should my satellite dish face? What satellite does Bell ExpressVu use? Can I install my All-in-One ExpressVu system myself? What should I do in winter when snow gets on my dish antenna? What new channels have been added to the Bell ExpressVu line-up?

• In Ontario and Quebec: 310-BELL (2355) (no charge)* From anywhere else in Canada and the U.S.: 1 800 668-6878 (no charge) *If you have difficulties reaching us using 310-BELL within Ontario or Quebec, dial 1 800 668-6878. Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8 a.m. to 5 p.m. Help for clients with special needs

• Click below to reach a customer service representative right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• In Ontario: Office of the Manager P.O. Box 920, Station A, Toronto (Ontario) M5W 1G5 In Québec: Bell Canada CP 8716 Succursale A Montréal (Québec) H3C 3P3

• Useful tools and information Suspend your phone service while you’re away. Report a problem on your phone line or ask for repairs. See a full list of star codes (i.e. *72 for Call Forwarding or *69 for Call Return) Reset your bell.ca password Understand your consolidated bill Remove your name from telemarketing lists. Find out about the Voice Identification service

• Frequently asked questions What can I do if my phone line's not working? How can I add caller ID or other features to my service? Did you get my home phone payment? Where can I find my current home phone account balance? Can you help me understand the monthly charges on my home phone bill? How can I change the number of rings before Call Answer takes a message? I currently subscribe to Call Answer (or Call Answer Message Manager). What will happen when I subscribe to Online Voice Mail instead? How do I retrieve messages using Online Voice Mail? How can I find a phone number? Can I block my name and number when I make a call? How can I find a name associated with a specific telephone number?

• 1 866 245-1221 from anywhere in North America (no charge) Hours of operation Monday to Friday, 8 a.m. to 9 p.m. Saturday, 8:30 a.m. to 5p.m. Let us call you

• Click below to reach a customer service representive right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• In Ontario: Office of the Manager P.O. Box 920, Station A, Toronto (Ontario) M5W 1G5 In Québec: Bell Canada CP 8716 Succursale A Montréal (Québec) H3C 3P3 Find a store

• Useful tools and information Find a store Bundle conditions