Business client service

For telephone support, please call the appropriate phone number in your area. You may also want to consult the Frequently Asked Questions (FAQs) or the User Guides in the right column for more information.


For Sales and Services Inquiries

Region Direct Number Useful Links
  Ontario     310-2355     FAQs|User Guides  
  Quebec     310-7070     FAQs|User Guides  
  Outside Ontario and Quebec
within North America
    1 800 668-6878     FAQs|User Guides  
  Alberta or BC     1 888 333-2811     Client service  

For service & repair, dial 611 .
To reach an operator or directory assistance, dial 0.
(24 hours a day, 7 days a week)


For Account-specific Product or Service Inquiries

Product For information regarding Direct number
  Business Backup     Info or technical support   Ontario & Quebec
1 877 877-2426
  Business Internet (High Speed or Dial)     Info, technical support, billing queries   Ontario & Quebec
1 877 877-2426
  Business Internet Dedicated     Technical Support   Ontario & Quebec
1 800 565-0567
  Business Internet Enterprise (High Speed or Dial)     Info, technical support, billing queries   Ontario:
1 888 666-2436
Quebec:
1 877 877-2426
  Business Internet Security     Info or technical support   Ontario & Quebec
1 877 877-2426
  Business Internet Unplugged     Info, technical support, billing queries   Ontario & Quebec
1 877 877-2426
  Business IP Voice     Technical support

Info & Billing queries
  Ontario & Quebec
1 866 778-8647
Ontario:
310-2355
Quebec:
310-7070
  Centrex & Micro Link Implementation     Centrex Programming set up, help on services and features   Ontario:
1 800 626-4863
Quebec:
1 800 361-7556
  IP VPN     Technical Support   Ontario & Quebec
1 866 616-5003
  KeyPack (High Speed or Dial)     Billing or technical questions   Ontario:
310-2355
Quebec:
310-7070
  Local Link     Programming set up, help on services and features   Ontario :
1 800 668 6878
Quebec :
1 888 310 7070
  Business Mobility     Account access, questions, info on Products and Services, what's new   Ontario & Quebec
1 866 222-9250


  Online Bill Manager     Info and Technical Support   Ontario & Quebec
1 866 521-2355
obm.smb@bell.ca
  ProConnect     Technical Support   Ontario & Quebec
1 866 616-5003


Technical Assistance by Email for Business Internet Clients

  Ontario and Quebec (English)   bbi.help@bellnet.ca
  Ontario and Quebec (French)   aide.bia@bellnet.ca

In Alberta or British Columbia please call 1 888 333-2811 for technical assistance or account-specific product or service inquiries.




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  If the service is not available in your area, please call
1 866-323-1181