Important message! Telemarketing and email fraud
Telemarketing Fraud. Watch out for scams aimed at getting your personal information and your money.
There have been recent reports of fraudulent telemarketing "operators" using the Bell name to sell fake Mobility plans in an attempt to obtain credit card, banking and other confidential information from unsuspecting customers. Bell is taking this issue very seriously and working with the appropriate authorities to help track down the people or organizations that may be involved in these activities.
Unfortunately, these recent incidents are part of a growing trend. Scam artists are now engaging in all types of activities, such as "phishing" (email fraud), posting phoney Web sites or operating phone scams, while using the brands of trusted companies like Bell to capture confidential financial information.
Education is your best protection.
We strongly encourage you to be suspicious of overly generous offers on behalf of any company. The main signs to look out for are: aggressive marketing tactics, pressure to "act now" (note: very short offer expiry dates reduce the risk of being traced by authorities), instructions to pay administrative fees or additional fees for the delivery of a prize or product, etc.
Do not respond to unsolicited requests for your personal or business information over the phone or Internet. No legitimate company, would ever call or email their customers requesting information such as passwords, bank account information or a credit card number, unless they were responding to a customer inquiry. Click here to see Bell 's Privacy FAQ.
If you suspect that you are being contacted by a fake telemarketer, feel free to end the call and contact the business or organization through its regular channels, for example, 310-2355 ( Ontario ) or 310-7070 Québec).
If you have already received a suspicious offer from callers claiming to represent Bell and are concerned about having shared personal information, please contact 310-2355 ( Ontario ) or 310-7070 (Québec) immediately with as much information as possible about the exact date and time of the call.
If you suspect you've been a target of fraud, you should also contact PhoneBusters, the Canadian Anti-Fraud Call Centre, at 1-888-495-8501 or go to phonebusters.com
Fraudulent email alert – Confirm your email address
Please be advised that there is an fraudulent email being sent to Bell Business Internet subscribers soliciting you to update personal and billing information through a fraudulent Web site.
Please Note: This email is NOT being sent from Bell.
As stated in our email policy, our emails to you will never include requests for personal information such as passwords, PIN numbers, banking or credit card information. To learn more about our customer email policy, please click here .
If you receive an email similar to the one depicted below, please ignore and delete the email.
Subject: Confirm Your Email Address!
Dear Bellnet.ca Subscriber,
To complete your Bellnet.ca account, you must reply to this email
immediately and enter your password here (*********)
Failure to do this will immediately render your email address deactivated from our database.
You can also confirm your email address by logging into your
Optusnet account at https://webmail.en.bellnet.ca/
Thank you for using BELLNET.CA !
THE BELLNET.CA TEAM