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Gartner Inc. positions Bell in the Challengers quadrant for managed and professional network service providers, North America

Evaluation based on ability to execute and completeness of vision

In i ts newly-release Magic Quadrant for Managed and Professional Network Service Providers, North America report., Garnter Inc. has positioned Bell as in the challenger quadrant.

The report is designed to help midsize and large companies identify and evaluate North American IT services suppliers who can support their connectivity and communications infrastructure. A total of 18 vendors across North America satisfied all of Gartner's criteria for the inclusion in the report's 2008 edition.

To be considered for the Magic Quadrant, a vendor had to fulfill specific delivery criteria based on how it serves the North American market. Each vendor must:

  • Directly provide IT management services in support of customer WAN Environments
  • Develop and maintain its own remote management platform for the provisioning of a variety of remote IT services across WAN, LAN and premises-based voice infrastructure
  • Provide, directly or through partners, IT services in support of LAN, premises-based and hosted voice infrastructure, and WAN edge devices
  • Serve clients in North America

Each vendor was asked to make a formal presentation to Gartner and to submit at least five North American customer references. The participants were then evaluated according to their Ability to Execute and Completeness of Vision in delivering network IT services. These services include Network and Telecommunications Expense Management, Maintenance, Consulting, Network Development and Integration, and Network Management.

As part of the evaluation, Gartner gave comments from vendor-supplied references equal weight with comments from its own independent customer inquiries. Each participant was then placed within one of four Magic Quadrants, among the "leaders," "challengers," niche players," or "visionaries."

Read full news release on the Gartner Magic Quadrant for Managed and Professional Network Service Providers

 

Bell public safety expert Brian Phillips featured in Canadian Security
Magazine on the development of a security infrastructure for 2010
the Olympics

Brian Phillips, Senior Security Consultant, Bell, was featured recently in a Canadian Security Magazine as a result of his role in developing the security infrastructure for the 2010 Vancouver Olympics. An expert in public safety, Phillips is part of the Bell team that has been working around the Olympic project for three years, laying the communication backbone and security for the event.

Read the full Canadian Security Magazine story

Special offer until September 30 for Customized Online Bill Manager services

Bell enterprise clients can now benefit from a pricing promotion for Customized Online Bill Manager services from Bell available until September 30, 2008 .

To support our strategy of providing value-added services and allowing clients to choose the level of service that best meets their needs, Bell launched Customized Online Bill Manager (OBM) services in October, 2007.

OBM is a self-service tool that offers a paperless, online billing summary to Bell customers. The user-friendly tool provides strong data reporting and analysis capabilities. And to help our customers take advantage of these features, our highly experienced consultants provide report customization services and personalized on-site training.

Customized Online Bill Manager services from Bell offer OBM users access to dedicated consultants with extensive OBM expertise that will assist from initial set up to ongoing support. OBM specialists are available on a one-time or an on-going service basis to provide clients report customization services, onsite training and personalized training manuals.

Promotional pricing:

Until September 30, the pricing for Customized OBM is reduced. Contact your Bell representative for details or email us at online_bill_manager@bell.ca.

For more information on OBM, click here

Time-limited promotional pricing for Site Set-up services from Bell

Until September 30, 2008 Bell is offering a special price promotion to its enterprise clients for Site Set-Up services.

Launched in October, 2007, Site Set-up Services from Bell is a premium end-to-end service which provides clients with a dedicated telecommunications coordinator to proactively plan and coordinate the move of their Bell telecom systems – whether its from one location to another or the setting up of a new facility. 

Provided by our enterprise service desk, this value-added specialized service will enable our clients to tap into enhanced coordination levels.

Our suite of services includes:

  • Managed moves
  • New facility openings
  • Coordination of multiple products

Site Set up services offers you:

  • The ability to manage critical deadlines with this service with a guarantee to be up and running on the negotiated date
  • Detailed methodology that minimizes disruptions to day-to-day business activities
  • The ability to avoid any unplanned costs
  • A single point of contact

For more information please contact your Bell representative or email us at site.setup@bell.ca (for Ontario clients) or servicesurplace@bell.ca (for our Québec clients)

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