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Bell expert Michel Brisson discusses benefits of collaboration

Recently, Michel Brisson, Director of Integrated Solutions Bell, wrote an article for Frontlines in The Globe and Mail on how collaboration is helping enterprises. In the article, Brisson looks at how you should develop a collaboration strategy and how important it is to see collaboration as a cultural change. He also shares the success Bell has experienced by implementing solutions within the company.

To read the full column, click here.

 

Interact with Bell experts at panels discussing contact centre and supply chain trends

2008 Contact Centre Rendez-vous

Involved in creating, shaping and enhancing the customer experience in your contact centre? Need to know if your organization is leveraging all that it can from your current agent tools?

Join Bell for a complimentary full-day event dedicated to Contact Centre Solutions. Bell experts will share their practical experience on topics such as speech analytics, customer interaction management, Do Not Call legislation, and more. Attend the Bell partner panel for an interactive question and answer session about future trends in the contact centre space.

Register now for the event nearest you:

Québec City, April 29 (French only)

Toronto, May 8 (English only)

Montréal, May 27 (French only)

 

SCL annual conference: Creating a resilient supply chain

Bell is proud to be a senior national partner of SCL, and we invite you to attend our executive panel "Leveraging the supply chain for business growth".

Hear from Stéphane Boisvert, President, Bell Enterprise, and other industry leading executives in this interactive panel hosted by SCL president Bob Armstrong.

Learn about the strategic decisions behind implementing technology solutions for the supply chain, and learn about the real impact of supply chain on your business profitability.

Click here for more information about this event.

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Until the end of 2008, Bell is offering promotions to its enterprise clients for a range of valuable services.

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