Latest updates from Bell

Bell services and solutions

• New service offering from Bell: Site Set-up
• Customized Online Bill Manager now available
• Bell receives innovation award for Accelerated installation

Events

• RFID-enabling enterprise applications: how to leverage your current IT investment, with keynote speaker Andy Mitchell from Bell at RFID Live! Toronto, November 26-28

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  Register

• Public safety: Vital connections between transportation and ICT infrastructures. Hear Brian Phillips of Bell at the Conference Board of Canada Global Approaches to Transportation Security and Technology conference, Ottawa, November 28-29

  Register

News

• Collaboration solutions from Bell give Canadian businesses a competitive edge, October 9, 2007
• Bell Canada standardizes on Avaya for industry-leading IP telephony solutions, October 16, 2007
• Bell most trusted brand for privacy protection in major North American survey

New service offering from Bell: Site Set-up

Site Set-up services from Bell are end-to-end services that provide customers with a trained and dedicated telecommunications coordinator to proactively plan and coordinate the move of their Bell telecommunication systems – whether its from one location to another or to set up of a new facility opening.

Our suite of services includes:

• Managed moves
• New facility openings
• Coordination of multiple products

For more information on this service offer, contact your Bell representative.

Customized Online Bill Manager now available

Customized Online Bill Manager (OBM) services from Bell offer new and current OBM users access to dedicated consultants with extensive OBM expertise that will assist them, from initial set-up to ongoing support. OBM specialists are available on a one-time or ongoing service basis.

Services offered include:

• Report customization services
• Onsite training
• Personalized training manual

OBM is a self-serve tool that offers a paperless, online billing summary to Bell Canada customers. The user-friendly tool provides strong data reporting and analysis capabilities – and helps our customers take advantage of these features. Our highly-experienced consultants will provide report customization services and personalized on-site training.

For more information on this service offer, contact your Bell representative.

Bell receives innovation award for Accelerated installation

Bell was honoured last month with the Telephony Innovation Award for Most Innovative Customer Service for the Accelerated installation service (AIS), a fee-based premium installation service for business clients. The award recognizes service providers who have developed unique or first-to-market offerings that use technology or address customers' needs in a new way.

The Accelerated installation service from Bell – the first of its kind in Canada – offers clients an alternative when they need their service installed more quickly than the usual timeframes, using the same concepts available to clients of postal or courier services for overnight shipping and delivery, or in retail for express lines. Business clients can sign up to get AIS for any new service, no matter how complex.

"We are very honoured to receive this award, which recognizes our focus on improving the customer experience by giving clients options to pay for an accelerated installation if and when they need it," said Juan M. Ramos, Senior Director for Enterprise Marketing.

RFID-enabling enterprise applications: how to leverage your current IT investment.

Hear keynote speaker Andy Mitchell from Bell at RFID Live! Toronto, November 26-28

In this session you'll hear how companies in a variety of industries have achieved significant benefits by RFID-enabling existing enterprise applications, such as ERP and asset management systems.

Learn how to leverage the benefits of RFID technology to create a more responsive end-to-end supply chain, and how closed-loop RFID solutions can ready your enterprise for supply-chain optimization.

Plus, hear how passive and active RFID, combined with real-time location systems, can be introduced without disrupting your existing business processes.

Register

Public safety: Vital connections between transportation and ICT infrastructures.

Hear Brian Phillips of Bell at the Conference Board of Canada Global Approaches to Transportation Security and Technology conference, Ottawa, November 28-29

In this session, Brian Phillips, Director, Public Safety at Bell will describe how a robust, resilient communications infrastructure is essential to connecting emergency services and ensuring the public is kept informed during times of crisis.

Brian will also discuss how telecommunications systems that sustain the transportation network can be designed to withstand the severe stresses of terrorist attacks and natural disasters.

Learn more