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Improve your customer service and productivity through leading-edge, converged information and communications technology solutions tailored to the financial sector.

Information management is at the heart of today's financial services organization. Whether in banking, insurance or the capital markets, leading-edge information and communications technologies (ICT) are essential to meeting today's financial sector challenges.

That's why the financial services sector invests more in ICT than any other vertical market in Canada. Retail banks, credit unions, insurance firms, and capital markets organizations accounted for almost $7 billion, or nearly 18 percent of all external ICT spending in the country in 2006, according to a leading industry analyst firm.

Financial sector expertise
Bell can meet a wide range of your ICT needs. Whether it's providing partial or complete outsourcing of your ICT-related activities or deploying contact centre solutions, the professionals from Bell have unmatched expertise in serving financial sector clients.

Canada's leading financial institutions rely on Bell for their critical ICT needs. For example, we're providing Toronto-Dominion Bank Financial Group with a fully outsourced IP-based contact centre solution. For RBC, we converted 1,300 domestic retail branches from a legacy frame relay network to a consolidated IP Multi-Protocol Label Switching (MPLS) network. And we are providing Desjardins Group with a variety of communications, payment and call centre services that are critical to their day-to-day operations.

Innovative ICT solutions
We also have innovative ICT solutions that are tailored to the unique requirements of financial services organizations. These dynamic solutions enable you to offer better customer service while meeting compliance, security and risk management requirements. They facilitate network and business convergence to not only reduce operational costs, but allow for the creation of new, high-performance business models that boost profitability.

We offer unique, high-value solutions that deliver strong return on investment, such as Institutional Trade Management Solution (ITMS) and trade payment solutions from Bell.

ITMS from Bell allows you to seize the potential of an automated electronic workflow management tool that interfaces to existing infrastructures to realize the true benefits of straight-through processing. With trade payment solutions, you can take advantage of a fully managed, turnkey service for processing the transactions of customers who are registered for pre-approved debit.

We leverage reliable network-based infrastructure, solutions and applications, and deliver the additional wireline, wireless and Web assets that are needed for innovative new offerings.

You will also benefit from our ability to invest in new technologies, and our own experience as one of Canada's largest retailers.

Press release
  • Bell Canada signs seven-year contract with Toronto-Dominion Bank Financial Group Learn more
  • Bell Canada signs another strategic multi-year contract with RBC Financial Group Learn more
  • Desjardins Group signs a new service agreement with Bell Canada, a contract valued at 670 million dollars Learn more

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